Effective Date: July 2024

Introduction
Sounders Transport LLC ("we," "us," "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, or communication platforms, including SMS and VoIP services such as RingCentral. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information:

1. Personal Information

We collect information that identifies you as an individual, such as:

```
Name
```
```
Email address
```
```
Phone number
```
```
Address
```

CDL license number (for applicants and drivers)

2. Non-Personal Information

We collect data that does not identify you personally, such as:

```
Browser type and version
```
```
IP address
```
```
Usage and analytics data
```

How We Use Your Information

We use the information we collect to:

Provide Services: Process applications, manage accounts, and deliver transportation services.

Communicate with You: Respond to inquiries, send service updates, and manage SMS or VoIP notifications.

Improve Our Services: Analyze usage patterns to enhance website functionality and service delivery.

Ensure Compliance: Meet legal obligations and comply with applicable laws, regulations, and contractual requirements.

How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

Service Providers: With third-party vendors or partners (e.g., RingCentral) who assist us in delivering services, provided they adhere to strict data protection requirements.

Legal Compliance: If required by law, regulation, or legal process.

Business Transfers: In connection with a merger, acquisition, or sale of assets, provided the recipient agrees to honor this Privacy Policy.

Data Security

We implement appropriate physical, technical, and administrative security measures to protect your information. However, no system can guarantee complete security. By using our services, you acknowledge the inherent risks associated with online data transmission.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Correction: Request access to your data and correct inaccuracies.

Opt-Out: Opt-out of marketing communications or SMS/VoIP notifications by following the opt-out instructions provided (e.g., "Reply STOP to stop").

Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of any such collection, we will delete the data promptly.

Cookies and Tracking Technologies

We may use cookies, web beacons, or similar technologies to improve your experience on our website. You can manage cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Your continued use of our services constitutes acceptance of these changes.

Contact Us

For questions, concerns, or to exercise your privacy rights, contact us HERE

Contact Information